Servicing and upgrades

When it comes to looking after your bike, we go above and beyond. From regular servicing to considered upgrades, we pride ourselves on delivering the ultimate level of care, professionalism and customer service.

A bespoke approach

Every bike is different, and no rider has the same routine. At Above Category, we believe in delivering a truly personal experience tailored to how and where you ride, and your goals for the season ahead.

Here for the whole ride

Our holistic servicing philosophy keeps you ahead of the curve, with proactive maintenance and support to prevent issues before they arise.

If you’re new to Above Category, we’ll schedule an initial consultation at our studio in Sausalito to get to know you and your bike better. During your visit, we'll learn about your bike's history, issues and any other information that can help us establish a service baseline.

Nationwide pickup and delivery service

Whether you're down the road or the other side of the Continental Divide, we can collect your bike, service and return it for a surprisingly reasonable fee. And the best part is, with our white glove shipping service, you won't even have to pack your bike for transit.

Contact us to learn more.

The workshop

Meet your techs

Ted Schwartz, Service Director, Above Category

Ted Schwartz

Service Director

Joined November 2025

Jesse Ladd, Service Technician and Technical Writer, Above Category

Jesse Ladd

Service Technician & Technical Writer

Joined April 2026

Ready for the next ride?

Start a service request

Our Builders

Start your dream bike journey by getting to know our builders.

Explore

The Custom Experience

Find out why we’re the perfect partner to create your next custom bike build.

Dreams start here